Samuel Orovwuje is an accomplished Sales and Customer Service strategist with a special interest in channel development, Key Account Management, leadership development, employee communications, company reputation management, performance management, and alignment of customer service strategy to business objectives and priorities. In the process, he has left a legacy of better strategic alignment, a stronger focus on business priorities, a more performance-driven culture and managers who are better able to make the transition to strategic leadership.
He has superb facilitation skills drawn from a deep understanding of group dynamics that help individuals and groups to learn and collaborate to meet expectations.
Sam’s background includes tenures at Xerox and Tantalizers Plc.
He is an Associate of the Institute of Public Relations (AIPR), Fellow of the Institute of Customer Service and Trade Management (ICSTM) and holds an MPIA from the University of Lagos.
Sam has participated in several courses across a broad learning spectrum including the Executive Development at the Oxford University, Oxford. United Kingdom and American University, Cairo, Egypt.
Sam is also a social entrepreneur and a prolific writer with over 50 published articles in newspapers and journals.